pcb editor does not save occasionally

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Moris
Posts: 69
Joined: 01 Oct 2012, 16:35
Location: Switzerland

pcb editor does not save occasionally

#1 Post by Moris » 08 Jun 2020, 01:58

Pressing file save button in pcb editor rarely silently fails.
This means changes in the pcb-design are not stored on file system but you might think they are.
On program exit confirm "save changes" with yes. Then pcb editor remains open but does not store either and does not work properly anymore. E.g. trying to export a dip trace ascii file just creates an empty file.
Experienced this with once 4.0.0.2 and twice with Beta1 (or Beta2?). Can not reproduce it, but it might be that in all cases the DRC result panel was open.

Then I opened pcp editor and pressed file, recover. The design opens but all objects are gone, except the pcb outline and the drawing frame. Complete failure.

Alex
Technical Support
Posts: 3330
Joined: 14 Jun 2010, 06:43

Re: pcb editor does not save occasionally

#2 Post by Alex » 10 Jun 2020, 05:49

Thank you for the report but we have never experienced that problem. Do you work with files on local or network drive? If the problem occured with specific file only please send it to support at diptrace dot com for verification.

Moris
Posts: 69
Joined: 01 Oct 2012, 16:35
Location: Switzerland

Re: pcb editor does not save occasionally

#3 Post by Moris » 10 Jun 2020, 15:48

Alex, those are local files.
It happened with the same design. But the three cases occured at different stages of development/design.
What are your terms (non disclosure) when you get customer design files?

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